Greyhound not a winner
There has been a lot of annoyance at Greyhound and their failure to collect green bins in the last few weeks. The company's response to date has been poor. The winner so far was this comment to a Churchtown resident who was told when enquiring as to how he was to know that an extra collection had been put on, "we're telling you now".
Greyhound have taken over from Oxigen as the green bin collectors for the four Dublin councils. They have been in touch with me and the following is an extract from their letter. I have the maps and details, so if anyone wants the information, please email me.
"Over the last 2 of months Greyhound Recycling and Recovery has reviewed the existing collection system and looked at ways to make the collection service more efficent , while improving the overal service to the customer.
A route review was carried out in the DLRCC region where the DLRCC region was divide up into 5 zones ( see attached map ) each zone representing a day of the week (Monday to Friday) . A team of collection crews will be isolated and collect all the green bins in one zone for each of the scheduled collection days. These changes took place on the 9th of March 2009. In the last 2 weeks 65,ooo+ new GRR Green bin recycling Calendars were delivered to the Residents of DLRCC .... Following close consultation and discussion with DLRCC over concerns of non-receipt of calendars in certain areas and confusion over the new collection schedule changes, GRR has committed to re-distribute all Calendars accompanied by a route change information letter to all residents in DLRCC over the coming weeks . You may also consult the website www.greenbin.ie for collection day information .
Greyhound details are:
Tel: 1890 342342
Email : customercare@greenbin.ie
Website : www.greenbin.ie